We have put a lot of focus on making sure the items get delivered to our customers as quickly as possible.
SHIPPING TIME :
Delivery Time=Processing Time +Shipping Time
The time frame of order delivery is divided into two parts:
- Processing time: 3-5 business days [ Monday to Friday]
- Shipping time: 7-10 business days [Monday to Friday]
- Order cutoff time: (GMT-05:00) Eastern Standard Time (New York)
Our estimated delivery dates are based on several factors, including the destination address and how quickly we can assemble and prepare your items for shipment.
During peak seasons and promotional sales, delivery might take a little longer.
Our orders will be shipped via USPS or UPS FedEx and DHL. Our estimated delivery date depends on many factors, including the destination address and how quickly we assemble and prepare your items for shipment.
Most of our items will charge $6.99 for domestic (US) shipping and $19.99 for international shipping..
SHIPMENT CONFIRMATION :
You will receive a Shipment Confirmation email once your order has shipped containing your Tracking number(s). The tracking number will be active within 24 hours.
SHIPPING DELAYS :
Shipping time is estimated and commences from the date of shipping, rather than the date of order, and can take longer than the expected date due to invalid address, customs clearance procedures, or other causes.
ITEM NOT RECEIVED :
If you have successfully placed an order and have not received it yet while the tracking status shows it’s delivered. You need to contact the carrier to find your bag as once the item is bagged we don’t have control over it (once it’s by the carrier ), but if the issues still persist kindly Email us at [email protected] will try our best to assist you.
IMPORTANT: Customers are responsible for providing us with the correct shipping and billing address. If you realize that this is incorrect, please contact us as soon as possible. If the product has already been shipped a refund cannot be processed until the product has been returned to us.
Email us at: [email protected]
10 Technology Drive, Wallingford, CT 06492, United States
Phone: 936-994-3494 (SMS Only)